Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.
Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.
Using Voiceoc, we have saved on labor costs and freed up agent bandwidth to focus on higher revenue generating tasks. In addition, the feedback from our patients in terms of ease to reschedule and book new appointments has been overwhelmingly positive.
Voiceoc has completely eliminated missed calls and long wait times, while freeing up our staff to focus on in-clinic work without the constant pressure of managing phones. In just 5 months, we saved over 9,800 minutes of call handling time and recovered nearly 100 missed appointment calls each month.
Conversational AI Built For Enterprises Of All Sizes
Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.
Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.
Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7
Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.
Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.
With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.
The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.
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Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.
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Monthly Patient Conversations
ROI Achieved
Avg. Patient Satisfaction Score
Patient Queries Handled By AI
Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients
Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients
Ranked Amongst “Top 30 startups” by Inc 42 media in the month of April 2022
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Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.
July 5, 2025
From Waiting Rooms to Smart Rooms: How AI Transforms Hospitals & Clinics?The volume of patients in hospitals and clinics have been increased too much that they need to wait in the queues. Not only this, but continuously they navigate to frustrating phone systems to book appointments or receive medications on call.
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With healthcare become increasingly consumer-driven, the need for AI-powered patient experience has never been so urgent.
Entering into the age of smart rooms, where AI virtual receptionists, intelligent bots, and automation replace the outdated, manual processes to create a personalized journey from the very beginning.
The average patient still faces:
Challenges that US Health Professionals Face
These circumstances not only reduce the patient satisfaction but impacts the efficient working of clinics and hospitals. Healthcare professionals are overwhelmed by lot of admin tasks, taking time away from what truly matters, i.e., patient care.
Smart rooms means the digitally optimized clinic or hospital environments enhanced with AI capabilities, such as voice and text-based virtual assistants, automated patient appointment scheduling, real-time query resolution, and personalized follow-ups.
These are not just concepts but ways should be used today to reshape the manner for patients to interact with healthcare facilities.
Using AI appointment bots like Voiceoc, clinics can automate patient bookings 24/7 without any human involvement. Patients can schedule, reschedule, or cancel appointments through voice or chat in seconds, reducing no-shows and administrative load.
AI receptionists eliminate the need for front-desk staffing during off-hours. They manage:
With Voiceoc’s AI receptionist, clinics can maintain a 24/7 presence and deliver consistent, empathetic patient support.
Patients today expect fast responses across multiple platforms — from WhatsApp to web chat. Voiceoc enables omnichannel communication, so patients can reach clinics through their preferred channel at any time.
AI bots can remember patient preferences, recommend next steps, send medication or appointment reminders, and more, making care more personalized and proactive.
Adopting AI doesn’t just benefit patients. Providers see:
AI platforms like Voiceoc empower hospitals to create smart workflows while maintaining control and compliance.
Voiceoc is not just an AI chatbot, it’s a virtual healthcare receptionist platform tailored specifically for clinics and hospitals. By integrating GPT-4 technology, Voiceoc offers natural conversations, multilingual support, and industry-grade privacy, ensuring every patient query is handled with intelligence and empathy.
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Features include:
The concept of waiting rooms is being replaced by intelligent, frictionless smart rooms powered by AI. Patients now expect instant responses, self-service capabilities, and personalized care journeys. Clinics and hospitals that embrace this change will lead the healthcare industry into a future defined by efficiency, empathy, and innovation.
A smart room refers to a digitally enhanced clinic or hospital environment where AI and automation streamline patient interactions, from appointment scheduling to post-care follow-ups.
AI receptionists like Voiceoc use voice and text interfaces to handle queries, book appointments, answer FAQs, and route information, all without human intervention.
Yes. Platforms like Voiceoc comply with healthcare data protection regulations and are designed with patient safety and privacy in mind.
Absolutely. By automating front-desk functions and appointment bookings, AI drastically reduces wait times and improves operational efficiency
SUCCESS STORIES
Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.
Cut Down Support Costs & Improve Patient Experience
